Delivery and Returns

At You-Nique Aesthetics we aim to despatch all parcels the next working day with Royal Mail. Orders are dispatched following the successful processing of your payment. This process which ensures your safety and ours against Credit Card fraud, can take up to 24hrs after you have placed your order, but we will send you an email immediately notifying you that your order has been shipped.

If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to take in your parcel. Please note that no deliveries take place on a Sunday or Bank Holiday. During the Christmas and New Year period it might take longer to dispatch your order so please contact us if it is urgent.

United Kingdom Only

UK Standard

  • 3-5 working days After Despatch
  • £2.95 for orders under £25.00
  • FREE for orders over £25.00

UK First Class

  • 1-3 working days After Despatch
  • £3.75 for orders under £25.00
  • £2.75 for orders over £25.00

SPECIAL DELIVERY

  • Next working day Guaranteed by 1pm
  • Orders must be placed before 2pm Monday to Thursday
  • £10.50 for all orders

Please note you-nique-aesthetics.com will only consider claims for lost items sent by UK delivery 14 working days after despatch.
All delivery times are subject to stock availability and the delivery method chosen.

Returning Items

You-nique Aesthetics hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied, we are happy to offer a refund, exchange or replacement, on all goods returned to us within 14 days of your receipt of goods. For hygiene reasons products must be in their original, unopened and unused condition with all tamper resistant seals, packaging and cellophane intact.

WE DON'T ACCEPT RETURNS OR EXCHANGES ON COSMETICS or BRUSHES

Before you post it, please email This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. quoting your order reference and reason for return.

Please include information on whether you would like a refund, replacement or exchange. Please remember that for the return to be processed, you must ensure that your name, address and order ref. number is included with your return package.

Please return your package obtaining proof of postage.

Returns address

You-Nique Aesthetics
11 Old Red Lion Court
Stratford upon Avon
Warwickshire
CV37 9AB
United Kingdom

All returned goods will be examined upon receipt and we will refund your purchase within 5 working days of receiving the goods.

Please note

We do not refund the delivery charges incurred when your order was sent or when you send an item back. If you benefited from free delivery then we do reserve the right to refund you for your return, minus the delivery and re-stocking costs of £3.99. If your order benefited from a promotional free gift then please make sure that this is also returned to us for your refund to be processed fully.

Addresses that are incorrectly entered, resulting in lost or undelivered packages will result in additional costs. Please ensure the address is accurate before confirming your order. We accept no liability for inaccurate delivery addresses. In the case of a parcel being returned due to an incorrect delivery address being provided or the customer not collecting from their postal office / depot, a re-delivery cost will be charged. The costs for this are: - £3.75.

Cancellation Right

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, please email us a notice of cancellation to This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. all returned goods must be in their original condition and packaging.

Your statutory rights are not affected. More information about the EU Distance Selling Directive can be found at hmso.gov.uk.

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Opening Times

 Monday CLOSED
 Tuesday 9am-6pm
 Wednesday 9am-8pm
 Thursday 9am-8pm
 Friday 9am-6pm
 Saturday 9am-5pm
 Sunday CLOSED

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